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Order Process @ ToolKing.com

Once you have shopped on the ToolKing.com website and have completed the checkout process, you will be informed on the progress of your order and will be sent emails confirming the following processes:

  1. Order Acknowledgement
    After your order has been received you will get an email that acknowledged you have placed an order with Tool King.
  2. Order Confirmed
    Once your order has been acknowledged and it is confirmed in our inventory system that the item that you ordered is in-stock, you will receive an email that confirms that we can place your order.
  3. Order in Progress
    Once your order has been confirmed, it will then be packaged and sent to our shipping department. You will receive an email letting you know that your product has successfully been processed.
  4. Order Shipped
    The day that your order is shipped, you will receive an email with the tracking information of the package and its expected arrival date.  You can check the status of your package at anytime within your account on ToolKing.com.

Note: If you do not receive any of these emails confirming your order has been received, please Contact Us to check on the status of your order. If you have any other questions regarding your order, please feel free to Contact Us.

After You Have Received Your Order

After you have received your order you have 30 days to return the item if you are not satisfied with your purchase.

Please Note: After 30 days, any purchases made on ToolKing.com will no longer be covered under our Return Policy.