Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Low Price Guarantee
- Authorized Retailer
- Viewing Orders
- Updating Account Information
- About ToolKing
- Contact Customer Support
- Shipping & Delivery
- ToolKing.com now offers a low flat rate ground shipping charge of $9.99 for all domestic orders less than 150 pounds. Items over 150lbs must be sent via an independent freight company and an additional handling fee will apply. All ground shipments will take 2-4 business days for processing before they are shipped. ( Read More )
- Privacy & Security
- We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide will be used to fulfill your specific request. This information will only be used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. ( Read More )
- Returns & Replacements
- ToolKing.com has a 30 Day exchange of damaged/non-working merchandise and we will charge a re-stocking fee in certain instances to re-coup the cost associated with returns. A 15% re-stocking fee will be assessed in the following situations:
- Non-defective merchandise returned in visibly used, or damaged condition
- Orders "Refused" without authorization
- Returns that were shipped back after 30 days of the date received (Note: unless authorized, late returns will be rejected)
- Any return that is not the result of defective/damaged merchandise or a shipping error
- Authorized Retailer
- When you buy from an authorized dealer, you can rest assured that your purchase will be protected by the manufacturer's warranty. Some manufacturers will only honor a request for service under warranty if the item was purchased from an Authorized Retailer. ( Read More )
- Viewing Orders
- To view your order status, simply click the My Account link at the top of the page and then click My Orders in the left sidebar.
- Updating Account Information
- If you'd like to edit or update your account information, visit your Account Dashboard by click the My Account link at the top of the page. From your Dashboard, you can edit your name and e-mail address and change your password under Contact Information, change your subscription to our e-mail newsletter under Newsletters, and edit, add or remove shipping and billing addresses under Address Book.
- About Tool King
- ToolKing.com is committed to delivering the best selection of products and services at the lowest possible prices to our valued customers. Internationally renowned as a tool resource, ToolKing.com is a favorite among Internet shoppers, ranking in the 'Top 50' several years in a row.
Nestled in the foothills of Colorado just west of Denver, Colorado, the brick and mortar Tool King store is staffed with knowledgeable employees who are woodworkers, craftsmen and contractors themselves. The staff offers their expertise to the consumer to help them make an educated decision on their tool purchase. ( Read More )
- Contact Customer Support
-
Monday thru Friday from 7:00 AM-5:00 PM
Mountain Standard Time








Loading...