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Customer Feedback

Customer service is very important to us; we pride ourselves on ensuring that your experience with Tool King is excellent. Here's some recent feedback from some of our customers.



"Tool King is always reliable. Their Tool-A-Day program is great--if not ALWAYS the lowest price around, the deals are nonetheless very good. They are rarely out of stock on anything. Overall a great online retailer. Right up there with Amazon in terms of price/performance, but they are a tool specialist, which Amazon sometimes suffers for in not being."
Reviewer: Don C Date: January 11, 2012

"Very happy with purchase, great price and super fast delivery. Fantastic customer service. Will defiantly buy from again. Thanks"
Reviewer: Dan F Date: January 25, 2012

"Excellent service. I ordered online on the evening of February 9, 2012 and UPS attempted delivery to my door on February 14. Take away the 9th as it was the evening. This leaves 5 days for processing, packaging, transporting, customs brokering and delivering. That is excellence in my books. Thank you very much."
Reviewer: Kenn J Date: February 1, 2012

"I was looking for something I could not find anywhere else. Found it at ToolKing at a very affordable price."
Reviewer: Leslie B. Date: February 3, 2012

"Our experience with Tool King was what we expected. It's great to find a merchant that can sell a quality product at a fair price and ship it on time. Thank you and keep up the good work."
Reviewer: Shawn G Date: February 10, 2012

"Great site to order tools and it is very easy to use. I did have problems with the order process not taking my information online. Did get it work and got my order on time."
Reviewer: Mark Date: February 12, 2012

"Item works perfectly, Refurbished means someone actually tested the item and repaired any issues it may have had..."
Reviewer: Wayne C. Date: February 15, 2012

"Very pleased, placed an order on friday, it shipped on monday and i received it on thursday, which i though was awesome to come from usa to canada. Looking forward to my next purchase"
Reviewer: Jeff M. Date: February 16, 2012

"Excelente opcion de compra para quienes vivimos en Mexico, seguridad y confianza, ademas de los mejores precios."
Reviewer: Jose S. Date: February 18, 2012

"Even after paying import duty of £23 the two hand tool items I purchased I still saved £31 and the tracking info is fantastic, speedy delivery considering the journey they had , 2 lorries, 3planes and 1 van, all within 5 days of order"
Reviewer: Debbie J. Date: February 19, 2012

"A great store for a small consumer, as in my case. In ToolKing find the tool and accessory that helps me in my projects. The prices offered are very competitive. The quality and variety of products is undeniable, the best. His attention to orders in my country (Venezuela) is excellent. When I think of a shop offering: Quality, Variety and Prices, will value my investment ... I think Tool King"
Reviewer: Wanner J. Date: February 20, 2012

"I have been ordering with Toolking for a few years now and I must say that I find their service from ordering to delivery to customer assistance including repairs absolutely second to none. Your service is brilliant and that is why I kepp coming back. I live in Australia and your delivery service is fasteer than our own. Keep it up and you'll have my custom forever. Thanks guys.”
Reviewer: Richard Date: February 21, 2012

"As usual, Tool King delivered my purchase very quickly and in good shape. Shopping on their site is very easy and checkout is quick. I will definately return to Tool King for my next tool purchase."
Reviewer: Chris M. Date: February 22, 2012